AARP reports on how one unassuming older computer software engineer set about to go after the scammers who prey on older adults. He broke into the scammers’ computer systems to stop them from attacking people’s computers in order to get money from them. According to the Federal Trade Commission, in 2020 these impostor scams were the number one consumer fraud.
Older Americans, like all of us, sometimes get scary popups about a security breach on their computers. Sometimes they’re told that their phones and iPads are also compromised. Every time, they are asked to pay for a fix. Too often, older adults are easy prey and hand over their savings to scammers to the tune of hundreds of thousands of dollars each year.
The software engineer, “Jim,” fabricated an alias and called a phone number a scammer left on his voicemail. The person on the other end of the call asked for access to Jim’s computer to “fix” the alleged computer problem, but the scammer really wanted to steal money from Jim. Jim was prepared; he had set up a “virtual computer” in his computer that protected his computer from being hacked. Jim recorded the conversation and decided to spend his time reaching out to scammers like the first one he spoke to, recording those conversations and exposing the scams on YouTube.
Then, Jim had the good luck to get inside a scammer’s computer. I won’t explain how. Suffice it to say that the scammer believed he was taking control of Jim’s computer. In the process, the scammer opened up his own computer, and Jim was able to seize control of the scammer’s computer. Jim could see all the scammer’s files and software. From there on in, every time a scammer reached out to Jim, Jim knew how to trick the scammer into giving Jim control of the scammer’s computer.
Jim could literally see how scammers were reaching out to loads of older people in the US and the UK and getting them to pay to fix a nonexistent computer problem or something else. Jim exposed these scams on YouTube. He was able to stop them for a limited period by using software that sent junk calls to their phones, jamming them.
But, to eliminate the scammers, Jim persuaded the BBC to do a show using his videos. He also sent the videos to police in India, where there is at least one big scammer center. And, a big scammer boiler room was shut down.
Then, Jim partnered with AARP to reach the older people who tend to be the targets of these scams. Jim had a large audience for his videos, but they were mostly younger people, tech people, law enforcement people. Together with an AARP reporter, they were able to call older people as they were being scammed and tell them not to send the money being asked of them.
As helpful as Jim has been to breaking up some scammers’ enterprises and keeping older adults from wiring money needlessly, the scams continue. Don’t believe anyone who says he or she can help fix your computer. Don’t wire money to strangers. To protect yourself, read these tips.
Here’s more from Just Care: